Latest News

Islanders won’t temporarily be able to send any parcels to America, due to an executive order from US President Donald Trump that will impose extra fees on parcels of all sizes. 

Since our last update about credit cards in November 2024, we've been contacted by many Islanders who are still concerned about the lack of options to obtain a credit card in Jersey for shopping or travelling purposes.

​​​​​​​We live in a world where smartphones are essential tools for work, communication, and entertainment.

As summer temperatures rise, so does demand for sun cream — but how much should you be paying to protect your skin?

After more than two years of falling inflation, the latest figures from Statistics Jersey show that the annual rate of inflation has risen to 2.6% in the year to June, up from 2.3% in March.  

Ferry firm DFDS has updated its booking website after we alerted them to an error.

From 1 July 2025, Islanders will receive a new £10 Government subsidy for appointments with nurses, pharmacists, paramedics, healthcare assistants, and for GP consultations by phone.

JT have increased the cost to call some international destinations from a landline for both residential and business customers.

Recently we’ve been asked by consumers for our tips on staying cool in hot weather. The UK summers are getting hotter, so what are our options?

We're receiving a growing number of complaints involving builders and garden landscapers who are doubling or significantly increasing their final bills, far beyond what was initially quoted — with little recourse for affected consumers.

If you are someone who tends to buy their lunch each day in town, and like the idea of a meal deal, then you could save £300 a year depending upon where you are grabbing your food.

We have been alerted to a flaw in the DFDS booking system which is resulting in some passengers paying £100 more than they need to for their ferry ticket.

Islanders may want to check their loose change before heading to the beach for a summer treat, as the price of a traditional “99” ice creams varies by as much as £1.50 depending on where they’re bought.

One issue that has recently come to the forefront, and rightly so, is the ongoing problems with flight cancellations and delays affecting Blue Islands customers.

Thinking about a summer holiday? Looking for a last-minute deal? Planning a city break? Travel scams have been prevalent over the past few years, so be careful when booking anything online.

The recent national cyber attacks on Marks and Spencer and the Coop have resulted in empty shelves in some of Jersey’s supermarkets in recent weeks. However, while the lack of food has caused issues for Islanders, in the UK customers have been told that the attackers gained access to their personal data, including contact details, date of birth, and online order history.

Coop customers will receive lower "divvy" payments of 2% for a second year running.

Did you know that you will have to pay a £5 packing surcharge to send any large parcels off the Island that aren’t packaged in a cardboard box?

You may have noticed that the shelves in the Coop are a bit empty at the moment.   The reason for this lies in the recent national Coop Group cyber attack, by a cyber criminal group who call themselves ‘DragonForce’. 

The Coop wants to offer its Members lower “divvy” payments for a second year running.

If you’re sending parcels to the UK that are worth £39 or more, did you know that VAT needs to be paid on the goods inside?

Two of our newest Consumer Council members – both of whom are members of Beaulieu School’s sixth form – surveyed their fellow pupils about what shops they would like to see in Jersey for people their age.

 The quarterly Jersey Retail Prices Index (RPI) figures were published on 25 April by Statistics Jersey. 

Remember back in August 2023 when the Island lost its mail plane, and all mail in and out of the Island instead switched to ferry? Following the change, many Islanders contacted the Jersey Consumer Council, or took to social media, to complain about the fact that mail to and from the UK was now taking a week, if not longer, to arrive.

Avoid these common mistakes people make when using a pressure washer.

Jersey Post have announced they will be charging customers a £5 ‘packing surcharge’ for all large parcels not packaged in a cardboard box.

Jersey Post have announced the results of their 2025 Customer Survey.

As Easter approaches, shoppers will be heading out to buy Easter eggs for family and friends. But recent media reports have raised concerns about a growing trend that could leave consumers feeling disappointed once they unwrap their chocolate treats.

Telecoms company JT have let us know that they will be following the UK and the rest of the world and beginning their work to switch off their 3G service.

After all the hope and promise that a new supermarket retailer might finally shake things up in Jersey, it seems that Morrisons has set its prices to effectively match those it inherited from the Sandpiper-run Morrisons Daily franchise.

There’s bad news if you’re a Sky TV customer. The satellite television company will be increasing their prices by an average of 6.2% from 1 April.

Did you know that you can save money on your petrol not only by shopping at the cheapest forecourt, but also by the way you maintain – and even drive – your car?  

Heathrow Airport is currently facing one of the biggest operational challenges in its history following a fire at an electrical substation.

When you next visit prices.je, you’ll notice that we’ve added a new Easter section.

The 5 April deadline for those who have previously lived and worked in the UK to buy-back up to 19 missing years of National Insurance contributions is rapidly approaching so we have produced this step-by-step guide on how to make your claim.

If you are unsure about travelling in Europe now – or confused about what the Schengen Area is – then here is what you need to know.

We’ve officially entered spring, and for some that means thinking about booking a summer holiday away from Jersey. We’ve been gathering some tips, from saving money to other general information that may help your planning.

Did you realise that the parking app used by motorists in Jersey, paybyphone, is charging you 20p to send you a text reminder?

We’re looking for your positive consumer experiences.

There’s bad news if you’re a Netflix subscriber – the streaming platform has increased the cost of its monthly subscriptions for UK customers.

Are you someone who loves searching for bargains, always tries to make their money go further, and notices when prices suddenly rise?