JT have increased the cost to call some international destinations from a landline for both residential and business customers.
In the past, JT have offered varying prices for calls to each country, ranging from seven pence per minute for some of the more commonly called destinations such as Portugal, Australia and USA to over 200 pence per minute for some of the more remote destinations. From 27 June 2025, the charges are now moving to a single 45 pence per minute cost for all international destinations.
So, while that is good news for some, it will impact others.
You can find out how much you will be charged on the JT website , where it shows the new call charges for residential customers.
If you are making regular calls for business or to family and friends, make sure you are aware of the price increase, so that when your next bill arrives there isn't a shock.
What can you do?
Shop around – See if there are better deals to be had by other providers.
Think about other options such as WhatsApp, Skype, Zoom or FaceTime rather than making a traditional telephone call – you will need WiFi or data for these.
For businesses, there are mobile VoIP services that enable calling to international phone numbers at cheap rates – this also needs WiFi.
If you are unsure about your bill and need advice on calling costs, get in touch with JT on 882882 or chat to someone on their website: Contact JT International
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Pat had been a committed and respected Member since July 2018, and was passionate about giving her time and experience to help improve consumer issues for Islanders.
September is often seen as a month for getting back into a routine. The summer holidays are over, children are back at school, and life starts to feel a little more organised again. It’s also a good time to take a fresh look at your household finances – including those regular payments that quietly leave your bank account each month.
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