Changes to international calling charges on JT landlines

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• Flight delayed or cancelled – am I owed compensation?

  With summer travel in full swing, many passengers might face delays, cancellations and last-minute disruption. At the Jersey Consumer Council, we regularly hear from consumers who assume that a delay is simply "one of those things". In reality, passenger rights can be stronger than many people realise.

• Why are oil prices in Jersey higher than the UK?

  A number of islanders have recently asked us why heating oil prices in Jersey are higher than those in the UK and why local prices are not falling at the same rate as the UK.

• 12 free activities to do with the kids in Jersey this summer

  We’re heading towards the summer holidays and with six weeks to fill you might be looking for ways to keep the children entertained during the summer holidays without spending a fortune. Jersey is packed with free adventures, from beaches and parks to castles, woods and rock pools. 

• JT issue a service update: customers struggling to scroll on social media

  Have you been experiencing issues downloading images and videos especially in social media sites?

• Credit card data sharing: your questions answered

  Following years of campaigning by the Jersey Consumer Council, Jersey residents will soon have ‘more choice and greater access to’ credit cards. From 30 July, the Government of Jersey has confirmed that credit reference agencies such as Experian and Equifax will now be able to securely access Jersey residents' data through new data-sharing arrangements.

• Fire up the barbecue this summer – and compare prices before you shop

  Summer is the perfect time to enjoy outdoor dining with family and friends. Whether you're planning a garden gathering, or taking a disposable barbecue down to the beach, a little planning can help you save money.