Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2024 in numbers
Last year was one of our busiest yet:
- 14,000+ prices compared
- 560+ consumer issues investigated
- 110 media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
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How banks are helping you stay safe from scam calls and fraudWith criminals constantly coming up with new and more sophisticated ways to impersonate banks and trick us into parting with our money, it’s more important than ever to stay vigilant.
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Credit cards – is there a light at the end of the tunnel?After years of persistent campaigning from the Jersey Consumer Council, applying for a wider range of credit cards may soon be an option again for Islanders.
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Have your say on Jersey's postal serviceWhat do you think of the Island's postal service? Jersey Post have delivered their annual customer survey to all households, and the deadline to have your say is Friday, 6 February.
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Motorists urged to check car finance deals – download our template lettersTemplate letters enabling Jersey motorists to investigate potential commission issues in their car finance agreements are now available to download below, allowing consumers to take the first formal step in establishing how their finance was arranged.
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Consumers warned of temporary mail delays following ferry service withdrawalIslanders are being advised to expect temporary delays to mail services as a result of ferry operator DFDS withdrawing its Tuesday evening sailing. As a result of the change, all mail arriving in or leaving Jersey on a Tuesday will be delayed by up to 24 hours.
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The hidden cost of voucher-sharing appsMillions of consumers have turned away from PayPal’s popular voucher-sharing service, Honey, after it was alleged to have exploited users and deceived advertisers.
