
Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2025 in numbers
Last year was one of our busiest yet:
- 16,000+ prices compared
- 560+ consumer issues investigated
- 200+ media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
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Price survey: Where can you buy the cheapest "99" ice cream in Jersey?If you are looking to cool down with a traditional "99" ice cream this summer you may find significant differences in price depending on where they choose to buy one.
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Have you ever been overcharged at the supermarket?We have recently been contacted by some consumers who are concerned that they have been overcharged in local supermarkets. Has this happened to you?
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Come and talk to us in St John about your consumer issuesYou can come and meet representatives of the Jersey Consumer Council later this month, and talk to us about your consumer issues. Ahead of the second Jersey Consumer Fair later this year, we’re going on the road, with a series of small drop-in events across the Island.
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Why shopping around matters more than everWe’ve been looking at our ‘Basket of Essentials’ on Prices.je, and how the cost of items has changed since we began regularly recording prices in 2022. Our data shows that while some grocery prices have stabilised in recent years, the overall cost of everyday shopping remains significantly higher than it was just a few years ago.
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Beware of fake parking fine text messagesThe Jersey Consumer Council is urging Islanders to stay vigilant after reports of a new scam in which fraudsters are sending text messages claiming recipients have outstanding parking fines.
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Travelling from Jersey? Do you know what documents you need?We know travel rules can sometimes feel confusing, so here is a straightforward guide to help you understand what you’ll need when travelling from Jersey, depending on where you are going and the passport you hold.