
Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2025 in numbers
Last year was one of our busiest yet:
- 16,000+ prices compared
- 560+ consumer issues investigated
- 200+ media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
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Consumer advice given at St John drop-in
Thanks to those who dropped in to see us at St John’s Parish Hall this week.
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Know your rights when your ferry is cancelledFor many Islanders, ferry travel is an essential part of life, whether travelling for work, medical appointments, family visits, long weekends away, or holidays. When a sailing is cancelled, it can cause significant inconvenience and expense.
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Price survey: Where can you buy the cheapest 99 ice cream in Jersey?If you're looking to cool down with a traditional 99 ice cream this summer, you may find significant differences in price depending on where you choose to buy one.
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Have you ever been overcharged at the supermarket?We've recently been contacted by some consumers who are concerned that they have been overcharged in local supermarkets. Has this happened to you?
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Calls for stronger action on 'subscription traps' welcomedThe Jersey Consumer Council has welcomed calls for stronger protection against so-called ‘subscription traps’, which can leave consumers facing unexpected payments for services they no longer want or need. The issue has been highlighted following moves in the UK to introduce new measures aimed at making subscriptions easier to understand and cancel.
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Come and talk to us in St John about your consumer issuesYou can come and meet representatives of the Jersey Consumer Council later this month, and talk to us about your consumer issues. Ahead of the second Jersey Consumer Fair later this year, we’re going on the road, with a series of small drop-in events across the Island.