
Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2024 in numbers
Last year was one of our busiest yet:
- 14,000+ prices compared
- 560+ consumer issues investigated
- 110 media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
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Mobile phone bills: why it pays to compare before you commitMobile phones are an essential part of everyday life for most Islanders, but many of us may be paying more than we need to for our monthly contracts. With a growing choice of providers and packages, the Jersey Consumer Council is reminding consumers that it’s worth taking the time to shop around and compare deals before signing up.
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Do I need a TV licence? Take our quizWhether you need a TV licence or not depends on what you watch... While that may be generally understood, the exact rules are often less clear, thanks to social media comments sharing incorrect information. So we thought we'd look at the TV licensing rules and how they apply in Jersey.
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How banks are helping you stay safe from scam calls and fraudWith criminals constantly coming up with new and more sophisticated ways to impersonate banks and trick us into parting with our money, it’s more important than ever to stay vigilant.
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Credit cards – is there a light at the end of the tunnel?After years of persistent campaigning from the Jersey Consumer Council, applying for a wider range of credit cards may soon be an option again for Islanders.
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Have your say on Jersey's postal serviceWhat do you think of the Island's postal service? Jersey Post have delivered their annual customer survey to all households, and the deadline to have your say is Friday, 6 February.
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Motorists urged to check car finance deals – download our template lettersTemplate letters enabling Jersey motorists to investigate potential commission issues in their car finance agreements are now available to download below, allowing consumers to take the first formal step in establishing how their finance was arranged.