Giving a voice to consumers in Jersey since 1995

As the evenings become cooler and Christmas items begin to appear in the shops, autumn is a good time to take a fresh look at your household spending. Winter can bring additional costs, from higher energy use and fuel to seasonal shopping and household expenses. So, taking a little time now to check what you’re currently paying for could help you avoid unnecessary costs and unpleasant surprises later in the year.

The Jersey Consumer Council is saddened by the death of one of our Council Members, Pat Le Masurier. Pat had been a committed and respected Member since July 2018, and was passionate about giving her time and experience to help improve consumer issues for Islanders.

September is often seen as a month for getting back into a routine. The summer holidays are over, children are back at school, and life starts to feel a little more organised again. It’s also a good time to take a fresh look at your household finances – including those regular payments that quietly leave your bank account each month.

September can often be a month of sales and special offers, as retailers clear their summer stock, and ‘back to school’ promotions and early Christmas deals appear in the shops. But before you go on a spending spree, ask yourself whether what you’re buying is really a bargain.

With the cost of living continuing to be a concern for many households, finding ways to make your money go further has never been more important – so we’ve been delighted to see a huge growth in users on our Prices.je site.

We recently helped a local resident recover more than £300, after identifying an error in the charges applied by a utility provider.