Giving a voice to consumers in Jersey since 1995

The Jersey Consumer Fair is back for a second year. Come along to St Helier’s Town Hall on Saturday, 14 November, from 10am to 4pm, for free, face-to-face information and guidance on the issues that affect you every day. Entry is free, you don’t need to book, and everyone is welcome.

Storm Austen didn’t cause the kind of damage we saw when Storm Ciarán hit in 2023, but last week’s high winds and heavy rain still left their mark on some homes across the Island. Slipped roof tiles, damaged fences, blocked gutters and the odd broken window mean that many Islanders will now be looking for someone to put things right.

Islanders posting parcels to friends, family or customers in the EU are being reminded that further customs changes come into force on Sunday, 1 November, and they could mean higher costs for the person receiving the parcel. From that date, all goods sent into the EU will attract a new €2 Union Handling Fee. This is on top of the €3 customs duty fee that was introduced in July.

With autumn storms on the way, now is the time to get your home – and your paperwork – ready. When Storm Ciarán hit in 2023, our office helped many Islanders with insurance claims and appeals, and the same lessons came up again and again. A little preparation now can save you a lot of stress, and money, later.

Save the date! The Jersey Council’s Consumer Fair is back for a second year on Saturday, 14 November. The free fair brings together a range of local organisations offering free information, practical guidance and support on the issues that affect Islanders every day.

With just a fortnight to go until Halloween, pumpkins, tubs of sweets, and spooky items have been appearing in the shops in recent weeks. If you’re planning on taking your children trick or treating, or will be hosting or attending a party, then you may be planning on buying Halloween costumes, hats, masks and other accessories for yourself or your family members.