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Over the past couple of months, we’ve been contacted by many of you who wanted us to investigate why you are not able to receive goods from UK retailers that had previously delivered to Jersey.  We took your concerns to Jersey Post and asked them to answer your questions. Here’s what they told us… Q: Is it correct that Jersey has been reclassified from a 'Domestic' area to ‘International’? A: Jersey is no longer classed as ‘Domestic’, but it still enjoys the advantages of UK rates and has not been reclassified as ‘International’.   Q: Please could you clarify when and why the classification change was made? A: The reclassification was to allow two things: 1) moving ‘due date’ by one day and this facilitated the removal of the mail plane. In the previous ‘domestic’ scheme, the ‘due date’ was next day. 2) to allow pre-advice, which both Royal Mail and Jersey Post need for customs manifesting and to plan operational processing.   Q: What is the difference in the price of postage from the UK to Jersey, as an International postal area? A: The price of postage from the UK to Jersey has not changed. This will be a matter for Royal Mail going forward and their price reviews usually happen at the end of each year for implementation in the new year.   Q: Will this change mean that some retailers will now not deliver to Jersey? A: There is absolutely no reason why retailers shouldn’t be delivering to Jersey and Jersey Post are very happy to support UK retailers if they are having difficulties.   Q: What else does this mean for Jersey? Are there wider implications to this reclassification, such as online shopping, online applications, competitions, insurance etc.? A: There are no such implications.   Thank you Jersey Post, for taking the time to answer these questions.  If any UK retailers tell you they're unable to deliver to Jersey due the reclassification, you may wish to share the information in this article with them, or let us know.

Did you know that Sunday, 1 October was International Coffee Day? Organised by the International Coffee Organisation, the annual day is billed as ‘a celebration of the coffee sector’s diversity, quality and passion’. It’s thought that coffee beans were first discovered in Ethiopia – the coffee bean is actually the pit from inside the coffee berry. The Arabs started drinking coffee in 15th century, and it then began spreading across Asia, Italy, Europe, and the Americas. It was introduced to the British colonies by the Dutch in the 1600s. In the 1970s and 80s, branded instant coffee became popular in most homes in Britian. In 1980 a 200g jar of coffee was £1.69. Here’s what our grocery surveyors found a jar of coffee to cost when they last carried out a price comparison survey, on Wednesday, 20 September: Morrisons: £4.63 Co-op: £4.79 Valley Foods: £5.40 Waitrose: £6.32 Marks and Spencer: £7.00 Coffee is just one of the many products that we survey the Jersey prices of fortnightly. Visit pricecomparison.je or download our app to your mobile device by searching ‘Jersey Price Comparison’ in your App Store.

As we head towards autumn, Which? magazine have given some great ways to save money on your laundry. Here are our top tips, taken from their article:   Reduce your washing temperature Wash at a temperature of 20°C or 30°C to save money. Which? Say that if you wash at 30°C, it could save you £25 a year, or at 20°C the saving is £40 a year. Tips Switch to a liquid laundry detergent to help shift stains. Which? found that tough stains lift more easily with liquid at lower temperatures. Pre-treat tough stains with diluted detergent or stain remover before the wash.   Fill your machine Rather than putting several smaller washes on quick programs, try less washes on longer programs, but fill the drum. Which? found that by doing bigger washes four times a week it used 17% less energy than three smaller washes on quick programs. By doing this you’re also using less washing detergent, so it’s a saving on both.   Maintain your tumble dryer Which? tested a range of heat pump dryers with over 20 loads of washing. They were shocked to find out that some machines used 50% more energy on the last load compared to the first load. This is because of the filter being blocked. Tips Wait until your machine is cooled. Find your lower filter at the bottom of the dryer. Once unlocked, remove larger fluff and hair from the heat exchanger. Rinse the filter if it’s removeable. Dry thoroughly before putting back.

Jersey Airport have issued an important update about British Airways flights. From 1 September 2023 all British Airways passengers will be required to show photographic ID for domestic flights when checking in and out at the departure gate. For details on requirements go to: Passports, visas and API | Information | British Airways  

We’re looking for your positive consumer experiences. Has your service provider gone above and beyond? Did you get a bargain or helpful service?  In these times of money worries, we're searching for Jersey's service or retail providers who are going all out to give you value for money. Let us know who got it right. We’d like to share your positive stories. Use the Enquiries button to email us. 

We're delighted to see that ITV are reporting the Amazon delivery problems have been fixed. If you continue to have problems please let us know.  Amazon told ITV News: https://www.itv.com/news/channel/2023-08-22/amazon-fixes-technical-issue-which-blocked-jersey-orders