Shopping

Two of our newest Consumer Council members – both of whom are members of Beaulieu School’s sixth form – surveyed their fellow pupils about what shops they would like to see in Jersey for people their age.

We’re looking for your positive consumer experiences.

If you've received any Christmas gifts you don't want or, even worse, that don't work, then it's important you know your rights.

If you've been living underneath a rock these past few weeks, you may have heard that this coming Friday (29 November) is Black Friday.

Some retailers prefer to send an email receipt rather than a paper receipt, and most other retailers now ask if you need the receipt before automatically giving it to you.

With online retailers now charging GST on purchases, we’ve been contacted by many consumers who are worried they’re unfairly being charged both GST and VAT.

You might have seen our Chairman, Carl Walker in the news recently, following a Government announcement to go ahead with plans to lower the ‘de minimis’ threshold to £60 on 1 July.

Since the GST de minimis dropped in October 2020, the requirement for Islanders to access the GST declaration site has increased.

The Treasury Department recently announced that it intends to add GST to all goods imported by Islanders, just four months after the de minimis was reduced from £240 to £135, and at a time when many consumers still face financial challenges due to Covid.

We have arranged to meet with the Treasury office to discuss this review and want to hear your thoughts. We represent you, the consumer, and the more we know about what you’re thinking, the stronger the argument we can approach the Government with.  

Christmas may be the most wonderful time of the year for some, but present buying isn’t always so calm and bright. Your aunt doesn’t like the scarf you bought her, the children’s new play-set came broken and you don’t know how long your gift card has before it expires.

Value Added Tax (VAT) is a tax on goods and services in the UK.