Council News

Did you know that in a recent survey of young people in Jersey, “cheaper housing and food” was listed as one of their top priorities? 

Islanders may want to check their loose change before heading to the beach for a summer treat, as the price of a traditional “99” ice creams varies by as much as £1.50 depending on where they’re bought.

Earlier this year we were thrilled to appoint two new Council members, Georgia Beard and Martha McLaughlin. Fresh ideas and views are always welcome at any organisation, but in our case we were particularly pleased as our newest volunteer recruits were sixth form students in Jersey.

A representative of the Jersey Consumer Council is a member of Jersey Post’s new Customer Council, which will be meeting twice a year at Postal Headquarters.

We’re looking for your positive consumer experiences.

Have you had a flight delayed or rescheduled by Blue Islands, with little to no assistance in recovering any additional costs you incurred? We're trying to find out how many passengers are affected.

Are you someone who loves searching for bargains, always tries to make their money go further, and notices when prices suddenly rise?

We're delighted to launch our new price comparison website, prices.je

We've published the Findings Report of our three-month investigation into higher mortgage rates in Jersey.

We've asked Jersey’s main mortgage providers to explain why the mortgage rates on offer in the Island are significantly higher than those in their UK high street branches.

Islanders wanting to register their disappointment in the £11.56 ‘goodwill gesture’ offered following last year’s gas outage have until next Friday to complete our online survey.

A local lawyer has agreed to act for those Island Energy customers who were affected by October’s gas outage.

Any Island Energy customers who are unhappy or dissatisfied with the £11.56 ‘goodwill gesture’ offered to households following the outage in October last year are being asked to get in touch with the Jersey Consumer Council.

It’s been a long, three-year battle, but there is finally good news for consumers regarding credit cards, as States Members have unanimously supported a proposal to allow credit reference agencies the access to the personal data that they need.

Once again, we see that the cost of living continues to hover above the ten per cent mark for consumers in Jersey. However, the rate at which our Jersey Consumer Council ‘Basket of Essentials’ has increased over the past two years is currently sitting at a wallet-busting level.

Government officers have met with banks and credit reference agencies, after we gave them our feedback and findings, earlier this year, from Islanders who were unable to obtain or renew credit cards.

The Jersey Consumer Council is calling for a centralised electoral register as part of a response needed to prevent further credit card companies from pulling out of Jersey and other Crown dependencies.

Jersey’s Chief Minister has rejected a call from the Jersey Consumer Council to help Islanders through the current cost of living emergency. 

The Jersey Consumer Council have sent an open letter to the Chief Minister requesting temporary and immediate consumer support.

We’re concerned that Jersey Gas' ‘temporary’ 6.5% Covid-related price increase, which came into effect 11 months ago, is now permanent.

Less than half of the young Islanders who replied to a local spending survey spend their pocket money locally, the Jersey Consumer Council can reveal.