The Civil Aviation Authority (CAA) has released a 'Negative Response Letter' to help with debit or credit card claims, following the collapse of Blue Islands.
Passengers who booked directly with Blue Islands using a debit or credit card may be required to provide a 'Negative Response Letter' to their bank to enable a claim to be made.
Many banks will expect you to provide this letter alongside your travel documents and proof of payment.
You can find the letter on the CCA website, here.
Credit card data sharing: your questions answered
Following years of campaigning by the Jersey Consumer Council, Jersey residents will soon have ‘more choice and greater access to’ credit cards. From 30 July, the Government of Jersey has confirmed that credit reference agencies such as Experian and Equifax will now be able to securely access Jersey residents' data through new data-sharing arrangements.
Fire up the barbecue this summer – and compare prices before you shop
Summer is the perfect time to enjoy outdoor dining with family and friends. Whether you're planning a garden gathering, or taking a disposable barbecue down to the beach, a little planning can help you save money.
‘More choice and greater access to credit cards’ on the way
Following years of campaigning by the Jersey Consumer Council, Jersey residents will soon have ‘more choice and greater access to’ credit cards. From 30 July, the Government will be securely sharing Islanders’ personal data with UK credit reference agencies, unless people decide to opt out.
Practical supermarket tips for Jersey shoppers
With rising grocery prices putting pressure on household budgets, we’re often asked for our best shopping tips. Understanding how supermarkets operate, and how to spot genuine value, can help you spend less, waste less and stay in control of your weekly shop.
Fuel prices are easing gradually across the Island
The latest data on Prices.je shows that the prices of both unleaded petrol and diesel are beginning to fall slightly at some forecourts across the Island. While these reductions are modest, they indicate a gradual downward trend in some locations – a trend that will be welcomed by Islanders who rely on their vehicles every day.
Outdoor dining – our top ten tips
Now that summer is here, you may be hosting outdoor gatherings, meals, barbecues, or other outside functions. Here’s our top ten outdoor dining tips to help you and your guests stay safe and well.
The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.
Just tap on one of the options below to cast your vote and see what others think.