The Civil Aviation Authority (CAA) has released a 'Negative Response Letter' to help with debit or credit card claims, following the collapse of Blue Islands.
Passengers who booked directly with Blue Islands using a debit or credit card may be required to provide a 'Negative Response Letter' to their bank to enable a claim to be made.
Many banks will expect you to provide this letter alongside your travel documents and proof of payment.
You can find the letter on the CCA website, here.
Get your grill out for ‘National BBQ Week’
As the days get longer and the weather warms up, you may be starting to think about dusting off the grill and enjoying outdoor dining with family and friends. And we now have a dedicated 'Barbecue Food' section on Prices.je
Why more shoppers are choosing supermarket own brands over big names
The cost-of-living crisis continues to reshape how Islanders shop. In Jersey and across the UK, many consumers are rethinking long-held loyalties to well-known brands such as Heinz, Hellmann’s, Nescafé and Bisto, and are increasingly turning to supermarket own-brand alternatives.
Travel insurance matters – buy it as soon as you book
Planning a holiday, mini-break, or even just a weekend away? Remember, travel insurance is an essential part of booking a holiday, not an optional extra.
National Egg Month: celebrating one of our most versatile ingredients
Every May, the UK celebrates National Egg Month, a month‑long event that champions one of the nation’s most versatile, nutritious and affordable foods.
New EU border checks: the Entry/Exit System (EES)
If you’re travelling to Europe, border controls have changed. Since October 2025, the EU has been rolling out a new Entry/Exit System (EES) for non-EU nationals, including British and Jersey passport holders travelling to the Schengen Area.
Outdoor spring cleaning this month?
Avoid these common mistakes people make when using a pressure washer.
The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.
Just tap on one of the options below to cast your vote and see what others think.