Beware of travel scams

Thursday, 5 June 2025 09:00

Thinking about a summer holiday? Looking for a last-minute deal? Planning a city break? Travel scams have been prevalent over the past few years, so be careful when booking anything online.

Here’s our top tips to avoid travel scams:

  1. Go directly to your hotel or airline rather than through an online booking service.

  2. Research your online retailers and shop around.

  3. If you have one, use your credit card to book. You’ll get more protection.

  4. Check review sites such as Tripadvisor before you book.

  5. Don’t be rushed into anything.

  6. If not booking directly through the hotel or airline, only pay through the online booking system such as Booking.com or Airbnb.com – never agree to pay a retailer or individual directly online.

  7. If you are concerned, contact the hotel by telephone or contact Booking.com directly.

  8. If you receive a message from someone asking for more money or information, always query it.

  9. Be careful when buying tickets or holiday rentals on social media, check with reputable sites instead.

  10. If it looks too good to be true, it usually is!

If you have been a victim of fraud, you should report it to the States of Jersey Police by calling 612612.

Share

More from Latest News

  • Tips for choosing the best Jersey gym membership

    With a wide range of gyms, health clubs and spa facilities across Jersey – when it comes to fitness, consumers now have more choice than ever. 

  • Dishwasher vs hand washing: Which is more efficient?

    With the cost of utilities continuing to be a concern for many households, it is understandable that Islanders want to make informed choices about how they use water and energy at home. One common question is whether it is more efficient to use a dishwasher or to wash up by hand.

  • Flying from Jersey? Don’t get caught out by cabin bag rules

    One of the most common causes of stress and unexpected cost at the airport is luggage that doesn’t meet airline rules. We at the Jersey Consumer Council often hear stories from Islanders who are surprised by gate fees or forced to check-in hand luggage they believed to be compliant. So, here’s everything you need to know about cabin‑bag sizing and restrictions, and some practical packing tips to help you avoid problems.

  • Top tips for sleeping better in hot weather

    When temperatures rise, getting a good night’s sleep can become difficult. Hot, humid conditions make it harder for the body to cool down naturally, which can leave people restless, uncomfortable and tired the next day.

  • Summer inter-island ferry sailings between Jersey and Guernsey cancelled

    All planned summer inter-island ferry sailings between Jersey and Guernsey have been cancelled following a decision by DFDS to remove the service from sale.

  • Beat the heat: Top tips for staying cool in hot weather

    When the Island experiences a heatwave, it can be hard to stay cool. The UK summers are getting hotter – and this week we've experienced the highest May temperatures on record – so what are our options to beat the heat?

Opinion Poll

The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.

Just tap on one of the options below to cast your vote and see what others think.

ⓘ What does the JCC do with this information?

Connect with the JCC