The Jersey Consumer Council extends its thoughts to all those affected by the recent events in the Middle East. We recognise that many Islanders have family, friends, or professional ties to the region, and we understand how concerning this situation may be for them.
In times of uncertainty, it is vital that consumers have access to clear, accurate and up‑to‑date information.
Anyone considering travel to the region, or who has close connections there, is strongly advised to review the latest UK guidance published by Gov.uk.
This is the latest statement with information and advice for countries affected by this:
Our thoughts remain with everyone impacted, and we will continue to follow developments closely in order to help consumers have the information they need.
The Jersey Consumer Fair returns to St Helier’s Town Hall this month. So, what is in store, and why is it worth coming along?
Here's everything you need to know.
Storm Austen didn’t cause the kind of damage we saw when Storm Ciarán hit in 2023, but last week’s high winds and heavy rain still left their mark on some homes across the Island.
Slipped roof tiles, damaged fences, blocked gutters and the odd broken window mean that many Islanders will now be looking for someone to put things right.
Islanders posting parcels to friends, family or customers in the EU are being reminded that further customs changes come into force on Sunday, 1 November, and they could mean higher costs for the person receiving the parcel.
From that date, all goods sent into the EU will attract a new €2 Union Handling Fee. This is on top of the €3 customs duty fee that was introduced in July.
The Jersey Consumer Fair is back for a second year.
Come along to St Helier’s Town Hall on Saturday, 14 November, from 10am to 4pm, for free, face-to-face information and guidance on the issues that affect you every day.
Entry is free, you don’t need to book, and everyone is welcome.
With autumn storms on the way, now is the time to get your home – and your paperwork – ready.
When Storm Ciarán hit in 2023, our office helped many Islanders with insurance claims and appeals, and the same lessons came up again and again.
A little preparation now can save you a lot of stress, and money, later.
Save the date!
The Jersey Council’s Consumer Fair is back for a second year on Saturday, 14 November.
The free fair brings together a range of local organisations offering free information, practical guidance and support on the issues that affect Islanders every day.
Opinion Poll
The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.
Just tap on one of the options below to cast your vote and see what others think.
Bring your questions along to the second Jersey Consumer Fair
Storm damage repairs: follow our three golden rules
Sending parcels to Europe? New EU charges start this Sunday
Jersey Consumer Fair returns to the Town Hall on 14 November
Storm-proof your home – and your insurance
The Jersey Consumer Fair is back!