Postage

Did you know that you will have to pay a £5 packing surcharge to send any large parcels off the Island that aren’t packaged in a cardboard box?

If you’re sending parcels to the UK that are worth £39 or more, did you know that VAT needs to be paid on the goods inside?

A representative of the Jersey Consumer Council is a member of Jersey Post’s new Customer Council, which will be meeting twice a year at Postal Headquarters.

Remember back in August 2023 when the Island lost its mail plane, and all mail in and out of the Island instead switched to ferry? Following the change, many Islanders contacted the Jersey Consumer Council, or took to social media, to complain about the fact that mail to and from the UK was now taking a week, if not longer, to arrive.

Jersey Post have announced they will be charging customers a £5 ‘packing surcharge’ for all large parcels not packaged in a cardboard box.

Jersey Post have announced the results of their 2025 Customer Survey.

Have you had your say on the Island's postal service? Jersey Post delivered their annual customer survey to all households last month, and the deadline to return them is on Friday, 7 February.

The price of posting letters will be rising later this month. It will cost a third more to send a standard local letter, with stamps going up from 60p to 80p from Tuesday, 28 January.

The cost of posting a letter to Europe or further afield will rise by 16% in the new year.

For the first time in many years, Jersey Post has announced that it will not be offering reduced-price Christmas stamps this festive season.

Over the past couple of months, we’ve been contacted by many of you who wanted us to investigate why you are not able to receive goods from UK retailers that had previously delivered to Jersey.  We took your concerns to Jersey Post and asked them to answer your questions.

Royal Mail has confirmed that Jersey’s dedicated mail plane is to be scrapped from next month.

You might have seen our Chairman, Carl Walker in the news recently, following a Government announcement to go ahead with plans to lower the ‘de minimis’ threshold to £60 on 1 July.

The cost of posting a letter will be going up from the start of next year – just nine months after Jersey Post last increased its postal tariffs.

Jersey Post has defended its decision to not make this year’s reduced-price Christmas stamps available to use during the month of December for the first time.