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    <title>Jersey Consumer Council: Postage</title>
    <description>Postage</description>
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      <title>Have your say on Jersey's postal service</title>
      <description><![CDATA[What do you think of the Island's postal service? Jersey Post have delivered their annual customer survey to all households, and the deadline to have your say is Friday, 6 February.]]></description>
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      <category>Postage</category>
      <pubDate>Tue, 27 Jan 2026 11:00:00 +0000</pubDate>
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      <title>Consumers warned of temporary mail delays following ferry service withdrawal</title>
      <description><![CDATA[Islanders are being advised to expect temporary delays to mail services as a result of ferry operator DFDS withdrawing its Tuesday evening sailing.

As a result of the change, all mail arriving in or leaving Jersey on a Tuesday will be delayed by up to 24 hours. ]]></description>
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      <pubDate>Fri, 16 Jan 2026 12:30:00 +0000</pubDate>
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      <title>Jersey Post increase collections from Amazon depots to resolve recent issues</title>
      <description><![CDATA[Jersey Post has increased the number of collections from Amazon depots this week, to help get online orders to the Islander faster.

In recent weeks, many consumers have contacted us about the issues they’ve been experiencing with Amazon orders since before Christmas.]]></description>
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      <pubDate>Tue, 13 Jan 2026 09:00:00 +0000</pubDate>
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      <title>Price of stamps to rise – but some parcel costs to go down</title>
      <description><![CDATA[The cost of posting a letter will increase from the start of 2026 – but it will be cheaper to send some parcels.]]></description>
      <link>https://www.consumercouncil.je/news/consumer/price-of-stamps-to-rise-but-some-parcel-costs-to-go-down/</link>
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      <pubDate>Tue, 16 Dec 2025 09:00:00 +0000</pubDate>
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      <title>Jersey Post announce Christmas last posting dates</title>
      <description><![CDATA[Islanders are being encouraged to post early, as Jersey Post prepares for it’s busiest time of the year.

From late November, as Islanders send Christmas cards and presents, Jersey Post will see a 30% increase in mail.]]></description>
      <link>https://www.consumercouncil.je/news/postage/jersey-post-announce-christmas-last-posting-dates/</link>
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      <pubDate>Mon, 10 Nov 2025 09:00:00 +0000</pubDate>
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      <title>eBay’s new ‘Simple Delivery’ policy cuts off Channel Islands buyers</title>
      <description><![CDATA[Have you noticed that a growing number of products on eBay are no longer able to be shipped to Jersey?

If so, then you’re not alone – a number of consumers have been in touch with us letting us know that they can no longer bid on or buy many of the items which they were previously able to.]]></description>
      <link>https://www.consumercouncil.je/news/consumer/ebays-new-simple-delivery-policy-cuts-off-channel-islands-buyers/</link>
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      <category>Postage</category>
      <pubDate>Mon, 03 Nov 2025 09:00:00 +0000</pubDate>
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      <title>Jersey Post temporarily suspend sending parcels to the US due to Trump customs fees</title>
      <description><![CDATA[Islanders won’t temporarily be able to send any parcels to America, due to an executive order from US President Donald Trump that will impose extra fees on parcels of all sizes. ]]></description>
      <link>https://www.consumercouncil.je/news/postage/jersey-post-temporarily-suspend-sending-parcels-to-the-us-due-to-trump-customs-fees/</link>
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      <category>Postage</category>
      <pubDate>Wed, 20 Aug 2025 16:00:00 +0100</pubDate>
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      <title>Jersey Post explain new packing surcharge details</title>
      <description><![CDATA[Did you know that you will have to pay a £5 packing surcharge to send any large parcels off the Island that aren’t packaged in a cardboard box?]]></description>
      <link>https://www.consumercouncil.je/news/consumer/jersey-post-explain-new-packing-surcharge-details/</link>
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      <category>Postage</category>
      <pubDate>Mon, 19 May 2025 09:00:00 +0100</pubDate>
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      <title>Did you know you have to pay VAT when sending parcels to the UK?</title>
      <description><![CDATA[If you’re sending parcels to the UK that are worth £39 or more, did you know that VAT needs to be paid on the goods inside?]]></description>
      <link>https://www.consumercouncil.je/news/consumer/did-you-know-you-have-to-pay-vat-when-sending-parcels-to-the-uk/</link>
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      <category>Postage</category>
      <pubDate>Mon, 12 May 2025 09:00:00 +0100</pubDate>
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    <item>
      <title>Share your postal feedback with us</title>
      <description><![CDATA[A representative of the Jersey Consumer Council is a member of Jersey Post’s new Customer Council, which will be meeting twice a year at Postal Headquarters.]]></description>
      <link>https://www.consumercouncil.je/news/postage/share-your-postal-feedback-with-us/</link>
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      <category>Postage</category>
      <pubDate>Mon, 05 May 2025 09:00:00 +0100</pubDate>
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    <item>
      <title>Check out the results of our Jersey to UK postal speed test</title>
      <description><![CDATA[Remember back in August 2023 when the Island lost its mail plane, and all mail in and out of the Island instead switched to ferry?

Following the change, many Islanders contacted the Jersey Consumer Council, or took to social media, to complain about the fact that mail to and from the UK was now taking a week, if not longer, to arrive.]]></description>
      <link>https://www.consumercouncil.je/news/postage/check-out-the-results-of-our-jersey-to-uk-postal-speed-test/</link>
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      <pubDate>Thu, 01 May 2025 11:00:00 +0100</pubDate>
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      <title>Jersey Post introduce additional packaging charges on large parcels</title>
      <description><![CDATA[Jersey Post have announced they will be charging customers a £5 ‘packing surcharge’ for all large parcels not packaged in a cardboard box.]]></description>
      <link>https://www.consumercouncil.je/news/consumer/jersey-post-introduce-additional-packaging-charges-on-large-parcels/</link>
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      <category>Postage</category>
      <pubDate>Tue, 15 Apr 2025 09:00:00 +0100</pubDate>
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      <title>Jersey Post publish the results of their 2025 Customer Survey</title>
      <description><![CDATA[Jersey Post have announced the results of their 2025 Customer Survey.]]></description>
      <link>https://www.consumercouncil.je/news/consumer/jersey-post-publish-the-results-of-their-2025-customer-survey/</link>
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      <pubDate>Wed, 09 Apr 2025 11:00:00 +0100</pubDate>
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      <title>Have your say on Jersey's postal service</title>
      <description><![CDATA[Have you had your say on the Island's postal service?

Jersey Post delivered their annual customer survey to all households last month, and the deadline to return them is on Friday, 7 February.]]></description>
      <link>https://www.consumercouncil.je/news/postage/have-your-say-on-jerseys-postal-service/</link>
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      <pubDate>Wed, 05 Feb 2025 17:27:51 +0000</pubDate>
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      <title>Stamp prices to rise this month</title>
      <description><![CDATA[The price of posting letters will be rising later this month.
It will cost a third more to send a standard local letter, with stamps going up from 60p to 80p from Tuesday, 28 January.]]></description>
      <link>https://www.consumercouncil.je/news/postage/stamp-prices-to-rise-this-month/</link>
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      <pubDate>Tue, 07 Jan 2025 09:00:00 +0000</pubDate>
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      <title>Cost of posting a European or international letter to rise by 16%</title>
      <description><![CDATA[The cost of posting a letter to Europe or further afield will rise by 16% in the new year.]]></description>
      <link>https://www.consumercouncil.je/news/postage/cost-of-posting-a-european-or-international-letter-to-rise-by-16/</link>
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      <pubDate>Wed, 20 Dec 2023 00:00:00 +0000</pubDate>
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      <title>No reduced-price Christmas stamps this festive season</title>
      <description><![CDATA[For the first time in many years, Jersey Post has announced that it will not be offering reduced-price Christmas stamps this festive season.]]></description>
      <link>https://www.consumercouncil.je/news/postage/no-reduced-price-christmas-stamps-this-festive-season/</link>
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      <pubDate>Sun, 10 Dec 2023 09:00:00 +0000</pubDate>
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      <title>'Domestic' or 'International' postal region?</title>
      <description><![CDATA[Over the past couple of months, we’ve been contacted by many of you who wanted us to investigate why you are not able to receive goods from UK retailers that had previously delivered to Jersey. 

We took your concerns to Jersey Post and asked them to answer your questions.]]></description>
      <link>https://www.consumercouncil.je/news/postage/domestic-or-international-postal-region/</link>
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      <pubDate>Mon, 02 Oct 2023 00:00:00 +0100</pubDate>
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    <item>
      <title>Jersey's mail plane scrapped</title>
      <description><![CDATA[Royal Mail has confirmed that Jersey’s dedicated mail plane is to be scrapped from next month.]]></description>
      <link>https://www.consumercouncil.je/news/postage/jerseys-mail-plane-scrapped/</link>
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      <pubDate>Fri, 07 Jul 2023 00:00:00 +0100</pubDate>
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    <item>
      <title>Lowering of de minimis threshold in July</title>
      <description><![CDATA[You might have seen our Chairman, Carl Walker in the news recently, following a Government announcement to go ahead with plans to lower the ‘de minimis’ threshold to £60 on 1 July.]]></description>
      <link>https://www.consumercouncil.je/news/postage/lowering-of-de-minimis-threshold-in-july/</link>
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      <pubDate>Fri, 23 Jun 2023 00:00:00 +0100</pubDate>
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      <title>Cost of stamps to go up - just nine months after last increase</title>
      <description><![CDATA[The cost of posting a letter will be going up from the start of next year – just nine months after Jersey Post last increased its postal tariffs.]]></description>
      <link>https://www.consumercouncil.je/news/postage/cost-of-stamps-to-go-up-just-nine-months-after-last-increase/</link>
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      <pubDate>Thu, 15 Dec 2022 00:00:00 +0000</pubDate>
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      <title>Reduced priced Christmas stamps will not be available this December</title>
      <description><![CDATA[Jersey Post has defended its decision to not make this year’s reduced-price Christmas stamps available to use during the month of December for the first time.]]></description>
      <link>https://www.consumercouncil.je/news/seasonal/reduced-priced-christmas-stamps-will-not-be-available-this-december/</link>
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      <pubDate>Tue, 22 Nov 2022 00:00:00 +0000</pubDate>
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