The Civil Aviation Authority (CAA) has released a 'Negative Response Letter' to help with debit or credit card claims, following the collapse of Blue Islands.
Passengers who booked directly with Blue Islands using a debit or credit card may be required to provide a 'Negative Response Letter' to their bank to enable a claim to be made.
Many banks will expect you to provide this letter alongside your travel documents and proof of payment.
You can find the letter on the CCA website, here.
UK National Insurance Contributions threshold change - Chairman's thoughts
Hidden deep within last week’s UK Budget was a plan by the Chancellor to close a National Insurance loophole which allowed those who have previously lived in the UK to – relatively cheaply – qualify for a full UK state pension upon retirement
Celebrate without overspending – it pays to shop around
Are you starting to plan your Christmas dinner, or stock up on seasonal items like crackers, puddings and snacks?
Be prepared – download our Christmas Budget Planner
Have you started planning what you need to buy and – most importantly – how much you can afford to spend this festive season?
UK tightens pension rules for expats – What you need to know
The UK government has announced significant changes to state pension rules for people living abroad, and these will come into effect from April 2026.
The cost of Christmas: Why it's ok to say no to Christmas pressure
Every December, the same quiet but powerful force sweeps through the Island: the pressure to buy Christmas presents.
Transparency of veterinary fees and applicability of UK CMA proposals
We can reveal that veterinary practices across the Island have expressed strong support for greater transparency in pricing, following a letter we sent to all local vets last month (October) in the wake of the UK Competition and Markets Authority’s (CMA) provisional findings.
The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.
Just tap on one of the options below to cast your vote and see what others think.