The Civil Aviation Authority (CAA) has released a 'Negative Response Letter' to help with debit or credit card claims, following the collapse of Blue Islands.
Passengers who booked directly with Blue Islands using a debit or credit card may be required to provide a 'Negative Response Letter' to their bank to enable a claim to be made.
Many banks will expect you to provide this letter alongside your travel documents and proof of payment.
You can find the letter on the CCA website, here.
Travel guidance for The Middle East
The Jersey Consumer Council extends its thoughts to all those affected by the recent events in the Middle East.
The cost of Easter eggs: more for less?
Easter should be a time of celebration, not a season of confusion at the supermarket till. But recent data shows that Easter eggs in the UK are increasingly getting more expensive in price, while often getting smaller in size, and involving more packaging than many consumers think is necessary. With just two weeks to go until Easter, we looked at what’s going on...
World Consumer Rights Day – Know your rights and shop with confidence
Each year, on 15 March, people around the world mark World Consumer Rights Day – a chance to celebrate the rights we all share as consumers, and to shine a spotlight on the protections that help make markets fairer, safer and more transparent for everyone.
Shop smart this Easter: Compare before you buy
When you next visit Prices.je, you’ll notice that we’ve added a new Easter section. Featuring Easter eggs, chocolate bunnies and hot cross buns, among other products, this seasonal section will help you to shop around for the best prices this Easter.
Keeping your home dry during wet weather days
We’ve had an unusually long spell of wet weather over the past few months, and with conditions this damp, many households are having to dry their laundry indoors. Here are some effective steps you can take to keep your home healthier during challenging weather.
Remember: It pays to shop around
Have you visited our price comparison website lately? At the Jersey Consumer Council, we know it pays to shop around, so we run Prices.je to empower consumers in Jersey to compare prices before deciding where to spend their money.
The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.
Just tap on one of the options below to cast your vote and see what others think.