Water bills to rise again in 2027 as desalination upgrade gets under way

Water bills will be going up again next year, with average households set to pay around £30 more as Jersey Water continues its investment in securing the Island's water supply. The utility provider has confirmed its water charges for 2027, alongside its priorities for the second year of its strategy to 2030.

From 1 January 2027, average households can expect to pay an extra 8p per day for their water – equivalent to £2.55 more per month, or £30.60 per year.

The rise comes on top of last year's increase of around £59 per household, when Jersey Water warned that further above-average increases were expected from 2027.

The company says that the money will fund essential investment in the Island's water infrastructure, as it prepares for the hotter, drier conditions expected in the years ahead. It points to this summer as a reminder of how important resilient water supplies are, both in Jersey and across Europe.

A key priority for 2027 is the start of a £26 million upgrade to the Island's desalination plant, which will increase its output by up to 50%. Jersey Water describes it as the biggest investment in the Island's water resources since Queen's Valley Reservoir was commissioned more than 35 years ago, and says it will help maintain supplies during long periods of low rainfall and drought.

The company will also continue preparing for future PFAS requirements, with pilot trials and evaluations of treatment technology, alongside further work to strengthen the resilience of its network.

Helier Smith, Jersey Water's Chief Executive Officer, acknowledged that any rise in household bills comes at a difficult time for many customers, and said that the company had worked hard to keep charges as low as possible while making the investment needed to secure the Island's supply.

He added: "We have a responsibility to plan ahead."

Mr Smith said that the company had been clear when it published its 2030 strategy last year that increases in charges would be needed to fund this work, and that the desalination upgrade would play a vital role in maintaining supplies during drought.

Islanders who are worried about paying their water bill are encouraged to contact Jersey Water, which offers support for customers who need help.

Full details of the 2027 charges, the support available and Jersey Water's business plan for 2026–27 can be found on Jersey Water's website.

 

More from Latest News

  • An update on credit cards

    We’ve been contacted by several Islanders in recent weeks who are still unable to obtain credit cards, despite credit reference agencies now having secure access to Islanders’ data through new data-sharing arrangements. Since our last update in July, where we answered consumers’ questions about the new credit data-sharing arrangements, we’ve been told that Islanders are still being refused access to credit cards from providers such as American Express, John Lewis and Barclaycard.

  • Bringing consumer advice to your parish

    You can come and meet representatives of the Jersey Consumer Council next week and talk to us about any consumer issues you may be facing. For our second ‘Jersey Consumer Fair... On the road’, we’ll be at St Brelade Parish Hall at St Aubin on Thursday, 8 October, from 10.30am to 1.30pm.

  • Autumn money check-up: Ten things to review before winter

    As the evenings become cooler and Christmas items begin to appear in the shops, autumn is a good time to take a fresh look at your household spending. Winter can bring additional costs, from higher energy use and fuel to seasonal shopping and household expenses. So, taking a little time now to check what you’re currently paying for could help you avoid unnecessary costs and unpleasant surprises later in the year.

  • Death of Council Member Pat Le Masurier

    The Jersey Consumer Council is saddened by the death of one of our Council Members, Pat Le Masurier. Pat had been a committed and respected Member since July 2018, and was passionate about giving her time and experience to help improve consumer issues for Islanders.

  • Are you paying for subscriptions you don't use?

    September is often seen as a month for getting back into a routine. The summer holidays are over, children are back at school, and life starts to feel a little more organised again. It’s also a good time to take a fresh look at your household finances – including those regular payments that quietly leave your bank account each month.

  • The September price check: are you really getting a bargain?

    September can often be a month of sales and special offers, as retailers clear their summer stock, and ‘back to school’ promotions and early Christmas deals appear in the shops. But before you go on a spending spree, ask yourself whether what you’re buying is really a bargain.