
Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2024 in numbers
Last year was one of our busiest yet:
- 14,000+ prices compared
- 560+ consumer issues investigated
- 110 media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
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GALLERY: The first Jersey Consumer Fair
The first Jersey Consumer Fair took place on Friday, 19 and Saturday, 20 September 2025. It was organised by the Jersey Consumer Council to mark our 30th anniversary year and brought together representatives from around 20 local consumer-focused organisations.
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Consumer Council launches new AI assistant to answer your questions
It's now easier than ever for Islanders to get helpful consumer advice, thanks to a new AI assistant created by the Jersey Consumer Council.
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Water bills to increase in 2026 to help safeguard water supplies
Water bills will be rising next year by an average of almost £60 per household, as part of an ‘essential strategy’ by Jersey Water to safeguard current and future water supplies. The utility provider has set out its plans to address future water shortages and protect the Island’s water supply, in a new five-year strategy.
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What did the Consumer Fair visitors say?
We asked visitors to the first Jerey Consumer Fair for their feedback and comments. Here's what some of them said.
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Real stories, real help: Marking 30 years the Jersey Consumer Council way
When we started planning how to mark the Jersey Consumer Council’s 30th anniversary, we faced a choice. We could have done what many organisations do at such milestones: host a dinner, raise a glass, and look back fondly at our achievements.
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Travelling to Europe after 12 October 2025? What Jersey and UK travellers need to know
At our Consumer Fair on 19 and 20 September, we found that several Islanders were worried about the new travel policies coming in from October for travellers to European countries. We've looked into this issue and here's what you need to know.