Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2024 in numbers
Last year was one of our busiest yet:
- 14,000+ prices compared
- 560+ consumer issues investigated
- 110 media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
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Be prepared – download our Christmas Budget PlannerHave you started planning what you need to buy and – most importantly – how much you can afford to spend this festive season?
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Transparency of veterinary fees and applicability of UK CMA proposalsWe can reveal that veterinary practices across the Island have expressed strong support for greater transparency in pricing, following a letter we sent to all local vets last month in the wake of the UK Competition and Markets Authority’s (CMA) provisional findings.
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Blue Islands - Negative Response LetterThe Civil Aviation Authority (CAA) has released a 'Negative Response Letter' to help with debit or credit card claims.
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Blue Islands: What are your rights as the regional airline ceases trading? - UPDATEDHundreds of passengers are thought to have been stranded, and thousands more to have had their travel plans disrupted, after Alderney-based airline Blue Islands ceased trading.
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Where do Islanders stand with one of the biggest consumer scandals in years?If you’ve been following the headlines about car finance miss-selling in the UK, you’ll know it’s shaping up to be one of the biggest consumer scandals in years.
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Were you mistakenly charged UK VAT by Very.co.uk?Shoppers in Jersey who recently bought items from online retailer Very could find they were mistakenly charged UK VAT — despite the company’s checkout system appearing to calculate the correct Jersey price.
