We're continuing to monitor the fallout from the collapse of Flybe

A number of Islanders have been in touch with various issues, from how to get a refund to rebooking with another airline, which shows that there is still some confusion out there. There has also been some frustration shown with the charges being levied for the re-booking of flights. 

Until the dust fully settles and the appointed administrators make their next move, the Council will continue to keep Islanders up to date and offer any advice or guidance for those failing to get satisfactory answers from elsewhere. 

We're also carefully watching the situation with Blue Islands, and how the airline responds to the situation. 

In the meantime, if you would like more advice on how to get your money back if you have a Flybe ticket that can't be transferred, please click here for the latest.

We have also been alerted to the advice contained on the ‘Money Expert’ site which includes reference to the ‘Charge back protection scheme’ that some may find of interest: www.moneysavingexpert.com/news/2020/03/flybe-administration-help 

More from Travel and Motoring

  • Be prepared for extra border checks in Europe

    If you’re travelling to Europe this summer, you may face longer queues at airports than normal because of new border control procedures now being used across most Schengen Area countries, called the Entry and Exit System (EES).

  • Travelling from Jersey? Do you know what documents you need?

    We know travel rules can sometimes feel confusing, so here is a straightforward guide to help you understand what you’ll need when travelling from Jersey, depending on where you are going and the passport you hold.

  • Flight delayed or cancelled – am I entitled to compensation?

    With summer travel in full swing, many passengers could face delays, cancellations and last-minute disruption. At the Jersey Consumer Council, we regularly hear from consumers who assume that a delay is simply 'one of those things'. In reality, passenger rights can be stronger than many people realise.