Is your Condor Ferries travel voucher due to expire?

Friday, 5 March 2021 09:00

With the news that Condor may be able to re-start their fast ferry service from the end of May, now’s the time to dig out those Covid travel vouchers.

A Condor spokesperson told us that ‘provided travel and quarantine restrictions in the Islands are eased, we can look forward to the summer season with some level of optimism.’

As the pandemic starting affecting our travel plans in March last year and ferry sailings had to be cancelled, many customers were given travel vouchers.

The original validity date for those issued in March 2020 was 12 months, which means they are due to expire this month. However, Condor has agreed to replace them with ones that have an 18-month expiry date.

So, if you were unable to redeem your original voucher you will be reissued with a new one with a further year and a half validity.

To find out more or request a new voucher, please contact customer.relations@condorferries.co.uk rather than the usual contact centre.

Share

More from Travel and Motoring

  • Be prepared for extra border checks in Europe

    If you’re travelling to Europe this summer, you may face longer queues at airports than normal because of new border control procedures now being used across most Schengen Area countries, called the Entry and Exit System (EES).

  • Travelling from Jersey? Do you know what documents you need?

    We know travel rules can sometimes feel confusing, so here is a straightforward guide to help you understand what you’ll need when travelling from Jersey, depending on where you are going and the passport you hold.

  • Flight delayed or cancelled – am I entitled to compensation?

    With summer travel in full swing, many passengers could face delays, cancellations and last-minute disruption. At the Jersey Consumer Council, we regularly hear from consumers who assume that a delay is simply 'one of those things'. In reality, passenger rights can be stronger than many people realise.

Opinion Poll

The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.

Just tap on one of the options below to cast your vote and see what others think.

ⓘ What does the JCC do with this information?

Connect with the JCC