Where do Islanders stand with one of the biggest consumer scandals in years?

If you’ve been following the headlines about car finance miss-selling in the UK, you’ll know it’s shaping up to be one of the biggest consumer scandals in years.

Thousands of motorists were allegedly charged higher interest rates through “discretionary commission” deals — and compensation claims are already being made across the water.

Here in the Channel Islands, we’ve been working to establish exactly where Islanders stand. The Jersey Consumer Council has been gathering information, liaising with local lenders and dealerships, and seeking clarity from both regulators and the UK’s Financial Conduct Authority. We’re determined to ensure that any Island consumer who has been unfairly treated is given the same right to redress as UK drivers.

However, I want to stress one very important point: please don’t rush into using any of the companies now advertising “car finance refund” services. These agencies simply complete the same straightforward paperwork that consumers can do themselves — but take a hefty commission for doing so. There is absolutely no need to pay anyone to act on your behalf.

We will soon provide clear, step-by-step guidance on what you need to do and when.

So, for now, sit tight. There’s no need to fill in forms, pay fees, or sign up with third-party agencies. We’re on your side, we’re on the case, and we’ll make sure that, when the time comes, Island consumers know exactly how to claim what they’re owed — safely, fairly, and for free.