21st August 2023

Amazon order issues


Islanders have contacted us to tell us they've been experiencing issues when ordering from Amazon.

It seems some people are finding that items are suddenly unable to be delivered to Jersey, including items that they have set up as repeat orders through ‘Subscribe and Save’.

We've found that this issue can sometimes be fixed by changing the country of their saved address to United Kingdom, for some people. So, if you’re experiencing this problem, we would recommend trying this to see if it resolves the issue.

We've been in touch with Amazon to see if they can shed any light on this issue and are awaiting a response.

Have you experienced any issues with ordering products from Amazon?

We'd like to hear from you.