Many of you have been in touch about the continued Jersey Gas 6.5% price increase, which was imposed on 1st May.
The previous CEO, Ian Plenderleith who left the company in June, assured us it was a temporary measure to enable the company to maintain a full service during the COVID lockdown.
Since then, David Cruddace has taken on the CEO role and provided us with an update on the situation.
He has already had conversations with Senator Lyndon Farnham about the price, but it was disappointing to learn that there are no plans to remove the increase so long as the business continues to suffer the impacts of COVID, which may not be until next spring
He explained that although gas usage has improved in the past couple of months, it is still well below last year’s volumes and is expected to remain depressed be for many months to come. He advised that the company continues to do all it can to mitigate the problem and has made some internal changes to try and improve the situation whilst still maintaining the service. This includes staff having to take a pay cut since March.
However, as the autumn and winter months approach, many Jersey Gas customers will be concerned about using their heating and how they will be able to pay the increased bills.
Mr Cruddace advised that it is important any Islanders experiencing difficulty paying should contact the company to discuss, as they may be able to help.
We will keep you informed of any developments, should they happen.