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    <title>Jersey Consumer Council: Subscriptions and Utilities</title>
    <description>Subscriptions and Utilities</description>
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      <title>Mobile phone bills: why it pays to compare before you commit</title>
      <description><![CDATA[Mobile phones are an essential part of everyday life for most Islanders, but many of us may be paying more than we need to for our monthly contracts.

With a growing choice of providers and packages, the Jersey Consumer Council is reminding consumers that it’s worth taking the time to shop around and compare deals before signing up.]]></description>
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      <pubDate>Wed, 11 Feb 2026 17:47:29 +0000</pubDate>
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    <item>
      <title>Do I need a TV licence? Take our quiz</title>
      <description><![CDATA[Whether you need a TV licence or not depends on what you watch... 
While that may be generally understood, the exact rules are often less clear, thanks to social media comments sharing incorrect information.
So we thought we'd look at the TV licensing rules and how they apply in Jersey.]]></description>
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      <pubDate>Thu, 05 Feb 2026 17:00:00 +0000</pubDate>
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      <title>Water bills to increase in 2026 to help safeguard water supplies</title>
      <description><![CDATA[Water bills will be rising next year by an average of almost £60 per household, as part of an ‘essential strategy’ by Jersey Water to safeguard current and future water supplies.

The utility provider has set out its plans to address future water shortages and protect the Island’s water supply, in a new five-year strategy.]]></description>
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      <pubDate>Wed, 01 Oct 2025 09:00:00 +0100</pubDate>
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    <item>
      <title>Changes to international calling charges on JT landlines</title>
      <description><![CDATA[JT have increased the cost to call some international destinations from a landline for both residential and business customers.]]></description>
      <link>https://www.consumercouncil.je/news/consumer/jt-landline-changes-to-international-calling-charges/</link>
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      <pubDate>Mon, 30 Jun 2025 09:00:00 +0100</pubDate>
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      <title>JT's 3G network to be switched off</title>
      <description><![CDATA[Telecoms company JT have let us know that they will be following the UK and the rest of the world and beginning their work to switch off their 3G service.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/jts-3g-network-to-be-switched-off/</link>
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      <pubDate>Tue, 01 Apr 2025 11:00:00 +0100</pubDate>
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      <title>Sky TV prices to increase</title>
      <description><![CDATA[There’s bad news if you’re a Sky TV customer. 

The satellite television company will be increasing their prices by an average of 6.2% from 1 April.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/sky-tv-prices-to-increase/</link>
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      <pubDate>Thu, 27 Mar 2025 15:00:00 +0000</pubDate>
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      <title>Netflix price rise – how will your plan be affected?</title>
      <description><![CDATA[There’s bad news if you’re a Netflix subscriber – the streaming platform has increased the cost of its monthly subscriptions for UK customers.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/netflix-price-rise-how-will-your-plan-be-affected/</link>
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      <pubDate>Fri, 14 Feb 2025 00:00:00 +0000</pubDate>
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      <title>Is your mobile phone tariff right for you?</title>
      <description><![CDATA[Does your mobile phone bill vary from month to month? Do you find you sometimes get a shock when it arrives and is higher than you expected it to be?]]></description>
      <link>https://www.consumercouncil.je/news/tips/is-your-mobile-phone-tariff-right-for-you/</link>
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      <pubDate>Fri, 31 Jan 2025 09:00:00 +0000</pubDate>
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    <item>
      <title>Do we need a watchdog for our utility companies?</title>
      <description><![CDATA[Our utility companies have free rein to announce a price rise and we have no choice but to swallow it.]]></description>
      <link>https://www.consumercouncil.je/news/chairmans-week/watchdog-for-our-utility-companies/</link>
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      <pubDate>Mon, 27 Jan 2025 09:00:00 +0000</pubDate>
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      <title>Gas prices rise by 7.5%</title>
      <description><![CDATA[Island Energy has announced that gas prices in Jersey will rise by 7.5% with effect from 16 January 2025. ]]></description>
      <link>https://www.consumercouncil.je/news/cost-of-living/gas-prices-rise-by-7-5/</link>
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      <pubDate>Fri, 03 Jan 2025 09:00:00 +0000</pubDate>
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      <title>Electricity prices to rise in 2025</title>
      <description><![CDATA[Jersey Electricity are increasing their prices by 7.5% from the start of next year.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/electricity-prices-to-rise-in-2025/</link>
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      <pubDate>Wed, 09 Oct 2024 09:00:00 +0100</pubDate>
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      <title>400 households register their disappointment after gas outage</title>
      <description><![CDATA[Islanders wanting to register their disappointment in the £11.56 ‘goodwill gesture’ offered following last year’s gas outage have until next Friday to complete our online survey.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/400-households-register-their-disappointment-after-gas-outage/</link>
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      <pubDate>Mon, 11 Mar 2024 09:00:00 +0000</pubDate>
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      <title>Legal backing for gas outage claims help</title>
      <description><![CDATA[A local lawyer has agreed to act for those Island Energy customers who were affected by October’s gas outage.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/legal-backing-for-gas-outage-claims-help/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Mon, 12 Feb 2024 09:00:00 +0000</pubDate>
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      <title>Island Energy gas outage survey</title>
      <description><![CDATA[Any Island Energy customers who are unhappy or dissatisfied with the £11.56 ‘goodwill gesture’ offered to households following the outage in October last year are being asked to get in touch with the Jersey Consumer Council.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/island-energy-gas-outage-survey/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Fri, 09 Feb 2024 09:00:00 +0000</pubDate>
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      <title>Another price increase is on the way...</title>
      <description><![CDATA[If you’re a JT customer, your bills will be going up from 27 March 2024. ]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/another-price-increase-is-on-the-way/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Mon, 05 Feb 2024 09:00:00 +0000</pubDate>
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    <item>
      <title>Amazon Prime Video introduce additional charge to avoid watching adverts</title>
      <description><![CDATA[Amazon Prime customers will have to pay an additional £2.99 a month to avoid having to watch adverts on the Prime Video streaming service.]]></description>
      <link>https://www.consumercouncil.je/news/entertainment-and-social-media/amazon-prime-video-introduce-additional-charge-to-avoid-watching-adverts/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Thu, 01 Feb 2024 09:00:00 +0000</pubDate>
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      <title>Gas prices to go up by 12%</title>
      <description><![CDATA[Island Energy has announced that it will increase gas prices by 12% from the end of this month.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/gas-prices-to-go-up-by-12/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Wed, 17 Jan 2024 09:00:00 +0000</pubDate>
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    <item>
      <title>JT announces plans to switch off its 3G mobile network</title>
      <description><![CDATA[Telecoms company JT has announced that it will be beginning the phased switch-off of its 3G mobile network across the Channel Islands from January 2025.  ]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/jt-announces-plans-to-switch-off-its-3g-mobile-network/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Tue, 09 Jan 2024 09:00:00 +0000</pubDate>
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    <item>
      <title>Compensation for gas customers</title>
      <description><![CDATA[The Jersey Consumer Council welcomes Island Energy’s announcement that it will be compensating Islanders for the lack of gas service this month.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/compensation-for-gas-customers/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Fri, 20 Oct 2023 00:00:00 +0100</pubDate>
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    <item>
      <title>Average household water bills to increase by 10% next year</title>
      <description><![CDATA[Jersey Water has announced that their bills will be rising from the start of next year.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/average-household-water-bills-to-increase-by-10-next-year/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Thu, 12 Oct 2023 09:00:00 +0100</pubDate>
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    <item>
      <title>Jersey Electricity announces 12% price increase from next year</title>
      <description><![CDATA[Jersey Electricity has announced that it will be increasing its prices by 12% from the start of next year.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/jersey-electricity-announces-12-price-increase-from-next-year/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Sat, 01 Jul 2023 00:00:00 +0100</pubDate>
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    <item>
      <title>Sky TV subscriptions to increase</title>
      <description><![CDATA[There’s bad news for Sky TV customers – the satellite television company have announced that they’ll be increasing their prices again in April, by a massive 8.1 per cent.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/sky-tv-subscriptions-to-increase/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Tue, 14 Feb 2023 09:00:00 +0000</pubDate>
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    <item>
      <title>Netflix monthly subscription costs increasing this month</title>
      <description><![CDATA[In January 2021, we advised you that Netflix was increasing its subscription prices.]]></description>
      <link>https://www.consumercouncil.je/news/entertainment-and-social-media/netflix-monthly-subscription-costs-increasing-this-month/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Fri, 22 Apr 2022 00:00:00 +0100</pubDate>
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    <item>
      <title>Jersey Gas price update</title>
      <description><![CDATA[We’re concerned that Jersey Gas' ‘temporary’ 6.5% Covid-related price increase, which came into effect 11 months ago, is now permanent.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/jersey-gas-update/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Tue, 30 Mar 2021 09:00:00 +0100</pubDate>
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    <item>
      <title>Heat or eat? How are you affected by Jersey Gas prices?</title>
      <description><![CDATA[We want to hear from Jersey Gas customers who are worried to turn their heating on this winter.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/heat-or-eat-jersey-gas-prices/</link>
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      <category>Subscriptions and Utilities</category>
      <pubDate>Sun, 20 Dec 2020 09:00:00 +0000</pubDate>
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    <item>
      <title>Will the temporary 6.5% Jersey Gas increase be removed soon?</title>
      <description><![CDATA[Many of you have been in touch about the continued Jersey Gas 6.5% price increase, which was imposed on 1st May.]]></description>
      <link>https://www.consumercouncil.je/news/energy-and-fuel/will-the-temporary-6-5-jersey-gas-increase-be-removed-soon/</link>
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      <pubDate>Mon, 14 Sep 2020 00:00:00 +0100</pubDate>
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    <item>
      <title>How to avoid phone bill shock</title>
      <description><![CDATA[It's horrible to be hit by an unexpected bill.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/how-to-avoid-phone-bill-shock/</link>
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      <title>What is mobile data?</title>
      <description><![CDATA[Mobile data on your phone allows you to go online even when you don’t have a WiFi connection. It's really useful, but can be costly if not managed properly.]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/what-is-mobile-data/</link>
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    <item>
      <title>PAC codes and transferring your Jersey number</title>
      <description><![CDATA[A PAC (Porting Authorisation Code) allows consumers to continue using their old phone number if they change service providers. ]]></description>
      <link>https://www.consumercouncil.je/news/subscriptions-and-utilities/pac-codes-and-transferring-your-jersey-number/</link>
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      <pubDate>Fri, 14 Feb 2020 00:00:00 +0000</pubDate>
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